Refund policy

Your package hasn't been shipped:

In this circumstance, you can email us to cancel your order by 17263362705@163.com

In this way, you will get the total amount you paid the fastest. Please remember do not submit a chargeback, because in that way your refund time will be lengthened, and a portion of the handling fee (charged by your paying bank) will be deducted from your refund.

Your package is on the way:

In this circumstance, you should email us to intercept your package by 17263362705@163.com as soon as possible. You will receive a refund for your purchase price and pay us the costs such as interception fees and additional duties incurred. Return shipping costs are non-refundable. You will be responsible for the cost of intercepting the package.

Your package has been received:

For Laser Machine, as it is a high-valued product, we don’t support return without any objective reason.

Unopened package(s) : You will receive a refund for your purchase price. Return shipping costs are non-refundable. You will be responsible for any return shipping costs.

 

b. Opened package(s), unused, with its e-invoice, with all original materials and packaging, undamaged: You will receive a refund for your purchase price,Return shipping costs are non-refundable. You will be responsible for any return shipping cost.